frequently asked questions

Q: How quickly will I see results?

A: It depends on many factors: what “results” mean to you, your commitment level, your budget, and many other things. Social media marketing efforts take time and results do not happen overnight. In fact, it can take months before you start seeing meaningful results.

Q: Why should I outsource versus hire a social media manager in-house?

A: When you compare our monthly price to the cost of hiring someone in-house, you’re looking at thousands of dollars in savings! If you pay an in-house social media specialist a $35,000 yearly salary, you’re looking at spending roughly $3,000 per month. If you hire me, you’d pay less than a third of that. That’s a huge savings! 

Q: Do you manage paid advertising (i.e. Facebook ads, Google ads, etc.)? 

A: At this time we only offer organic social media content, but this may change in the near future. 

Q: Can I change packages? 

A: You can upgrade your package at any time, just please provide me with a written notice.

Q: Do you post the same content across all platforms or different content for each?

A: Content will be the same across all platforms, with minor adjustments for Instagram, seeing as Instagram does not support clickable links in posts.  

Q: Do I have to provide the pictures for the social media posts?

A: During onboarding, I will request you to send over any marketing photos you have that you think can be used for social media. If you don’t have any, and you would like a professional photoshoot, we offer that in a separate package. Otherwise, I may request that you take photos for posts from time to time. 

Q: Do you offer web design services? 

A: No, but I can refer you to someone. 

Q: How many email blasts are included in the Premium Package?

A: Emails will be sent on your behalf biweekly. 

Q: Is social media marketing all I need to get customers for my business? 

A: Social media marketing is a lead generator and should only be part of your marketing and sales strategies. Marketing and sales are two very important yet different functions of business. While marketing can help you attract leads/prospects, sales is responsible for converting those leads into customers. Therefore, these two separate functions must work together to get more customers for your business.

Q: How many hours will you spend on my business each week? 

A: This answer depends on a variety of factors, such as the package you choose, the amount of direct messages you receive, how often we communicate, etc. An estimate would be roughly 5 hours per week/20 hours per month minimum. Imagine what you can do with all of that extra time! 

Q: What if I want to post more than once per day?

A: Our Premium Package offers one post per day. If you want to post more than that, we’d be happy to accommodate you for an additional charge. However, research suggests that posting once per day is optimal. Anymore than that and you risk the chance of people unfollowing you.  

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